Online Privacy Policy

HippoTurfCare.com

Online Privacy Policy

Thank you for visiting this website (this “Site”), which is owned and operated by Hippo Turf Care (“Hippo Turf Care,” “we,” “us,” and “our”).

Effective Date

April 27, 2025

Scope of This Policy

This online privacy policy (this “Policy”) applies only to information collected through Hippo Turf Care-owned websites on which it is posted. It does not apply to third-party platforms, such as social media websites, vendor pages, websites of other corporations, limited liability companies, etc. It also does not apply to information collected through other channels, such as over the phone or in person.

By installing any third-party application, you are authorizing such third-party applications to perform actions and/or share information communicated to Hippo Turf Care. We are not responsible for any dissemination, use, misuse, and/or disclosure of your information through any third-party application.

Some information we collect may be “personal information”—information that identifies you personally, alone or combined with other information. Other information may be non-personally identifiable, such as data collected via cookies.

This Policy may be supplemented or amended by additional Privacy Notices provided at the time we collect your information.

Your Consent

By using this Site, you consent to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent, please do not use this Site. If you have any questions, contact us using the information provided below.

Your Choices

In General. We respect your right to make choices regarding your information. You may indicate your choices when you provide information.

Do Not Track Mechanisms. Currently, we do not guarantee that we will honor Do-Not-Track signals.

Previously Expressed Preferences. You may change your preferences by contacting us using the information provided in the “Contact Us” section.

This Policy May Change

Hippo Turf Care reserves the right to update or modify this Policy without prior notice. Your continued use of this Site following any changes means you accept the revised Policy.

Information We Collect

Information You Manually Provide.
We collect information you manually provide, such as when you request service, send inquiries, or otherwise interact with the Site. This may include your name, email, phone number, and address.

Information from Third-Party Social Media Platforms.
You may register or log in using social media platforms. Information shared from your social media account will be treated according to this Policy.

Information from Your Browser or Device.
We collect your IP address, operating system, browser version, visit time, and pages visited.

Information Collected by Cookies and Other Technologies.
We use cookies and similar technologies to:

  • Understand Site usage and improve content.

  • Support Site features and functionality.

  • Personalize your experience.

  • Improve marketing efforts.

If you do not wish to accept cookies, adjust your browser settings. However, some Site features may not function without cookies.

Information About Third-Party Cookies

Third parties, including Google Analytics, may use cookies for web analytics and targeted advertising. You can learn more about opting out of Google Analytics here.

Some third-party tracking may not be covered by general opt-out mechanisms; managing cookies through your browser settings is recommended.

How We Use Your Information

We use your information to:

  • Provide requested services and information.

  • Deliver effective customer service.

  • Personalize your Site experience.

  • Communicate with you regarding services, offers, or updates.

  • Conduct surveys and gather feedback.

  • Improve Site content and functionality.

  • Understand your needs and interests.

  • Enhance marketing and promotional efforts.

  • Protect our rights and ensure Site security.

We may transfer information to service providers, vendors, and partners who support our business operations.

With Whom Do We Share the Information We Collect?

We may share information with:

  • Our Service Providers. Companies performing services on our behalf (e.g., hosting, analytics, marketing).

  • Our Business Partners. Selected third parties for marketing purposes, where allowed.

  • Third-Party Social Media Platforms. If you choose to post actions from the Site to your social media account.

  • Business Transactions. If Hippo Turf Care is involved in a merger, acquisition, or sale of assets.

  • Compliance with Laws. To comply with legal requirements or protect our rights.

We do not share mobile information for marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Your Choices

You may:

Access and Update Your Information

To review or update your personal information, email us at [email protected] or call us at 803-810-1145.

Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no security system is 100% secure. If you believe your information has been compromised, contact us immediately.

Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, marketing, etc.) from Hippo Turf Care. Message frequency varies. Message and data rates may apply. For help, reply HELP or email [email protected]. To opt out, reply STOP.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us:

Hippo Turf Care
Phone: 803-810-1145
Email: [email protected]
Website: www.hippoturfcare.com